| Issue ID | 1414673 |
| Internal NHTSA # | 11034134 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E320 |
| Model Year | 2004 |
| File date | 16/10/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | The sbc control unit failed. There was a red warning light on dash, that when i was in the road the brakes just about failed. When i shut off the car and tried to start again it would not let me move it from park position. Tried several times and was able to get it into neutral and drive to pull in position for the tow truck. In reading up on the web this is a known problem with the sbc control unit. I was fortunate to be close to home but this is a really dangerous problem. Mercedes put a limit on the unit to shut down without warning. They do not have any way to tell us owners when this will hit their limit. They should be forced to repair all of these sbc control units or at least find a way to tell us when it will happen. I also found out that they did know of the problem and extended the warranty for the sbc unit for ten years, but depending how often you used it determines the break down of the brake system. Which meant if you had an older car you paid for something they force to break. There is an app $30 that can reset the amount of braking you have done and has been shown to fix the problem instead of a $2000 repair that mercedes will charge you for a whole new sbc unit. Why don't the dealers have this app? Why do we let the manufacturers get away with forcing parts to seemingly break so they can make more money? |
| Vehicle Mileage at Failure | 130000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW SMYRNA BEACH, FL |
| VIN pattern | 4X123479XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |